Privacy Policy

In accordance with the Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000) (Commonwealth), Equip Maintain takes its privacy obligations seriously taking all reasonable steps in order to comply with the Act and protect the privacy of our users.


The Equip Maintain Privacy Policy applies when you visit our website.

Equip Maintain will always make sure that we handle your personal information securely and carefully and will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities.

Equip Maintain will not use your information for purposes unrelated to the services we provide, unless we first obtain your consent. We will always use fair and lawful means of collecting personal information. In most circumstances we will collect personal information directly from you.

Information Collection

Our primary goal in collecting personal information is to provide you with a smooth and efficient online experience. Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal.

Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one of our business functions or activities. Personal information is collected for different reasons, including the following:

  • Deliver our products to you
  • Better understand your needs and preferences

The personal information we collect is in most cases supplied when customers browse the website or provide feedback to us. Generally, the information we collect includes customer location, name, email, phone number and general quote details. By obtaining the above information, this will allow us to process quote details and communicate with you.


Equip Maintain believes that your personal information, including your service history belongs to you. To service you better, we collect this type of information when you provide it to us, but we do not rent, sell or trade your personal information to others without your consent.

From time to time your personal details will need to be passed on to third party data entry companies, email marketing companies and consultants who perform parts of our service delivery as part of our legitimate business operation, such as couriers, technical partners, email providers, web hosts, related third party data entry companies, email marketing companies and consultants, some of whom may be located outside of Australia.


Cookies are pieces of information that are transferred to your computer's hard drive via your Web browser. They allow us to provide you with a more convenient and personalised shopping experience by recording information about your preferences. Note that the information in this website's cookies can be requested only by Equip Maintain; your browser will not pass these cookies to any other site.


Equip Maintain will take all reasonable steps to store your personal information securely. Personal information is de-identified or destroyed securely when no longer required by us. Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions.

This site may from time to time contain links to other websites. Equip Maintain is not responsible for the privacy practices nor the content of any linked website. You should be aware that you must read the Privacy Statement related to that site. This Privacy Statement relates only to the Equip Maintain website.

More Details

From time to time and in line with customer expectations and legislative changes, our privacy policy and procedures will be reviewed and if appropriate updated. Any updates will be posted on this site.

Further information regarding the National Privacy Principles can be found on the Federal Privacy Commissioner's website at

Last Updated: October 2016